Privacy Policy.

WiseBuyer (“WiseBuyer”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and share your information when you use our website and services, including property research reports and related features (the “Services”).

Business name: WiseBuyer

Operator / legal entity: Nipun Wijerathne (trading as WiseBuyer)

Email: [email protected]

Website: https://wise-buyer.co.uk

We may collect the following categories of personal data:

2.1 Information you provide directly

• Name
• Email address
• Account details (if you create an account)
• Property address or postcode you submit for research
• Messages you send us (support/contact forms)
• Any other information you choose to provide

2.2 Payment information

Payments are processed by Stripe. We do not store your full card details. We may receive limited payment-related information (for example, payment status, billing name, billing email, and transaction identifiers) from Stripe.

2.3 Usage and technical data

• IP address
• Browser/device information
• Pages visited and actions taken on the site
• Referrer URL
• Date/time of access
• Cookies and similar technologies

2.4 Analytics and diagnostics data

If enabled, we may collect analytics data to understand usage, improve performance, and fix issues.

We use personal data to:

• Provide and operate WiseBuyer
• Generate and deliver property research reports
• Process payments and manage billing
• Respond to enquiries and provide support
• Improve our Services, features, and reliability
• Prevent fraud, abuse, and misuse
• Comply with legal obligations
• Send service-related communications (e.g. receipts, important updates)

Depending on the context, we rely on one or more of the following legal bases:

• Contract — to provide the Services you request (e.g. generating a report)
• Legitimate interests — to improve, secure, and operate our Services
• Legal obligation — where we must retain or disclose information to comply with law
• Consent — where required (for example, certain cookies or marketing communications)

We may share personal data with trusted third-party service providers who help us operate WiseBuyer, such as:

• Payment processors (e.g. Stripe)
• Hosting / infrastructure providers
• Analytics providers (if used)
• Email / customer support providers
• Security / anti-abuse tools

We only share data as needed to provide the Services or comply with law.

We may also disclose information if required by law, regulation, or legal process, or to protect our rights, users, or the security of our Services.

Some of our service providers may process data outside the UK. Where this happens, we take reasonable steps to ensure appropriate safeguards are in place as required by applicable law.

We keep personal data only for as long as necessary for the purposes described in this policy, including to provide Services, maintain records, resolve disputes, prevent fraud, and comply with legal/accounting/tax obligations.

We use cookies and similar technologies to operate the website and improve user experience.

• Strictly necessary cookies are used for core website functionality.
• Analytics cookies (if used) help us understand site usage.

Where cookies are not strictly necessary, we will request your consent before using them.

Depending on applicable law, you may have rights to:

• access your personal data
• correct inaccurate data
• request deletion
• restrict processing
• object to processing
• request portability (where applicable)
• withdraw consent (where processing is based on consent)

To exercise your rights, contact us at [email protected].

You may also have the right to complain to the UK Information Commissioner’s Office (ICO).

We take reasonable technical and organisational measures to protect personal data from unauthorised access, loss, misuse, or alteration. No method of transmission or storage is completely secure, but we work to protect your information appropriately.

WiseBuyer is not intended for children under 18, and we do not knowingly collect personal data from children.

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date.

If you have questions about this Privacy Policy or your data, contact:

WiseBuyer
Nipun Wijerathne (trading as WiseBuyer)
Email: [email protected]

WiseBuyer is a trading name of Nipun Wijerathne (sole trader).